FREQUENTLY ASKED QUESTIONS

How do I play Hunt A Killer: Investigate LIVE?

You can play alone or in a group— just book one or more tickets for your preferred time. You’ll start in the police station, where you’ll learn about the suspects. Then, you’ll investigate the crime scenes for yourself, scouring them for clues — everything from forensic evidence to hidden messages. Once you’ve gathered enough information, you’ll identify the killer… and see if you were right!

How much does it cost?

Tickets for Hunt A Killer: Investigate LIVE start at only  $40.00 per ticket.

Where can I buy tickets?

Tickets will be going on sale soon for Spring 2023!

Where are you located?

If you want us to visit your city next, let us know!

How long does the game last? Is it timed?

We don’t time our detectives, so you’re free to work at your own pace. However, most detectives finish in about an hour.

Will I interact with live performers?

You’ll hear suspect testimony via our theme-park-style multimedia, rather than live actors. Plus, you’ll get to explore immersive crime scenes and interact with other detectives working alongside you to crack the case.

Will there be merchandise?

Hunt A Killer Merchandise will be available to browse and purchase in our on-site store with many classic Hunt A Killer experiences available at retail for the first time, along with the newest additions to the Hunt A Killer product lineup: Perfect Score, Whodonut? And Dead on the Vine.

Come explore our All-In-One Premium Games, Complete Season Box Sets,Membership Subscription experiences, and special on-site only exclusives & deals.

Interested in an at-home experience now? Browse our games and experiences on our online store today.

Do you have a box office on site?

You can purchase tickets through our ticketing website here. Space is limited, so it’s important to reserve your time in advance.

Is the event ADA accessible?

The experience complies with all ADA regulations. If you’d like more information or have questions, please feel free to contact us.

Do you host private events?

We do! Contact us for more information and to reserve your spot.

Can I reserve the entire venue for my group?

Absolutely! Contact us here.

The name Hunt A Killer sounds familiar. Have I heard of you before?

Probably! Hunt A Killer is the world’s #1 murder mystery company,. We ship 150,000 episodic and complete mystery game boxes direct to consumers each month and sell games through retail channels such as Target and Amazon, where our products regularly top the Hot New Releases list.

In 2019, Hunt A Killer was named one of Fast Company’s World’s Most Innovative Companies, and in 2020, we placed 6th in the INC 5000 Fastest-Growing Companies.

You can learn more about what we do here.

Who Creates Hunt A Killer's Stories?

Our amazing full-time staff of writers and graphic designers work together to create each of our immersive murder mystery stories. It takes months of planning, play-testing, and endless creativity to successfully scaffold and produce one box of a Hunt A Killer.

The Hunt A Killer staff is eclectic, with backgrounds in everything from journalism, teaching, folklore, ethnomusicography, biology, cryptography, theater, and much more.

I HAVE ADDITIONAL QUESTIONS!

Email our customer support team directly at [email protected] and an agent will get back to you as soon as possible.
Our customer service team works from 9 a.m. to 5 p.m. EST Monday-Friday. If you email on a Friday after 5 p.m., an agent will respond to you on Monday.

How do I play Hunt A Killer: Investigate LIVE?

You can play alone or in a group— just book one or more tickets for your preferred time. You’ll start in the police station, where you’ll learn about the suspects. Then, you’ll investigate the crime scenes for yourself, scouring them for clues — everything from forensic evidence to hidden messages. Once you’ve gathered enough information, you’ll identify the killer… and see if you were right!

How much does it cost?

Tickets for Hunt A Killer: Investigate LIVE start at only  $40.00 per ticket.

Where can I buy tickets?

Right here!

Where are you located?

The first stop on our tour is Stonestown Galleria at:
3251 20th Ave, San Francisco. Get Directions

If you want us to visit your city next, let us know!

Is there parking?

Stonestown Galleria has over 3,000 free parking spots for visitors! Learn more here.

How long does the game last? Is it timed?

We don’t time our detectives, so you’re free to work at your own pace. However, most detectives finish in about an hour.

Will I interact with live performers?

You’ll hear suspect testimony via our theme-park-style multimedia, rather than live actors. Plus, you’ll get to explore immersive crime scenes and interact with other detectives working alongside you to crack the case.

Will there be merchandise?

Hunt A Killer Merchandise will be available to browse and purchase in our on-site store with many classic Hunt A Killer experiences available at retail for the first time, along with the newest additions to the Hunt A Killer product lineup: Perfect Score, Whodonut? And Dead on the Vine.

Come explore our All-In-One Premium Games, Complete Season Box Sets,Membership Subscription experiences, and special on-site only exclusives & deals.

Interested in an at-home experience now? Browse our games and experiences on our online store today.

Do you have a box office on site?

You can purchase tickets through our ticketing website here. Space is limited, so it’s important to reserve your time in advance.

Is the event ADA accessible?

The experience complies with all ADA regulations. If you’d like more information or have questions, please feel free to contact us.

Do you host private events?

We do! Contact us for more information and to reserve your spot.

Can I reserve the entire venue for my group?

Absolutely! Contact us here.

The name Hunt A Killer sounds familiar. Have I heard of you before?

Probably! Hunt A Killer is the world’s #1 murder mystery company,. We ship 150,000 episodic and complete mystery game boxes direct to consumers each month and sell games through retail channels such as Target and Amazon, where our products regularly top the Hot New Releases list.

In 2019, Hunt A Killer was named one of Fast Company’s World’s Most Innovative Companies, and in 2020, we placed 6th in the INC 5000 Fastest-Growing Companies.

You can learn more about what we do here.

Who Creates Hunt A Killer's Stories?

Our amazing full-time staff of writers and graphic designers work together to create each of our immersive murder mystery stories. It takes months of planning, play-testing, and endless creativity to successfully scaffold and produce one box of a Hunt A Killer.

The Hunt A Killer staff is eclectic, with backgrounds in everything from journalism, teaching, folklore, ethnomusicography, biology, cryptography, theater, and much more.

I HAVE ADDITIONAL QUESTIONS!

Email our customer support team directly at [email protected] and an agent will get back to you as soon as possible.
Our customer service team works from 9 a.m. to 5 p.m. EST Monday-Friday. If you email on a Friday after 5 p.m., an agent will respond to you on Monday.