Frequently Asked Questions

What is Hunt A Killer?

Hunt A Killer is an immersive murder mystery game told over the course of six “episodes” or boxes. Each box is filled with different clues and physical items such as autopsy reports, witness statements, and more. You’ll use these clues to solve the ongoing murder mystery. In the final episode you’ll be able to catch the killer!

How much does it cost?

We have three pricing options to choose from. All of the plans renew automatically.

Our monthly membership is $30.00 per month plus shipping, billed monthly. If you choose this plan, one Hunt A Killer season costs $180.00 in total, plus shipping. You can cancel your membership at any time. 

Our 6-month membership is $165.00, billed upfront with free shipping in the continental U.S. With this plan, each box comes out to $27.50. At the end of your 6-month season, your subscription will automatically renew with the next season unless you cancel.

Our 12-month membership is $300.00 billed upfront with free shipping in the continental U.S. With this plan, each box comes out to $25.00. At the end of your second 6-month season, your subscription will automatically renew with the next two seasons unless you cancel.

Isn't this a little expensive?

Hunt A Killer is cheaper than a night out with friends or going out to an escape room. Each box offers hours of gameplay and if you split it between a few people it’s even cheaper!

Do you have a friend referral program?

Yes! We have a referral program where you can earn an Amazon gift card for any friend that you recommend to Hunt A Killer. Your friend will receive 30% off their first box and you will receive a $15 Amazon gift card once their purchase has been verified. This offer only applies to subscription products.

Can I upgrade my membership after purchase?

Please note, we are currently updating our systems and are not able to upgrade your membership at this time.  We anticipate having this capability soon. Please don't purchase an additional subscription in the meantime. If you have questions please reach out to our customer service team via sam@huntakiller.com.  

How do you play Hunt A Killer?

When your box arrives, celebrate! You’re officially part of an exclusive community full of Hunt A Killer detectives just like you. First, set aside time to dig into the box and read all of the materials. Your goal may change each episode, but will be made clear by the included objective card.

Examine the evidence to uncover critical clues, corroborate alibis, create timelines, and identify each suspect’s means, motive, and opportunity. No two detectives work the case alike, so it’s up to you to figure out how to sift through the clues in a way that works best!

It's a good idea to dedicate a space to your investigation. Many members use a murder board to keep all of their materials in one place and organize their theories.

Feel free to mark up the materials by highlighting documents, pinning them up to a murder board or organizing the clues however you like. Join our official Facebook group (Hunt A Killer - Official) to chat with other members and be sure to join the spoiler-free Facebook groups set up for each individual episode. You can talk through ideas and theories with others who are also working through the same box and ask our Community Leaders any questions that pop up along the way.

Don’t forget to tag us on Instagram at @huntakillerinc and use the hashtag #huntakiller in your captions. We love seeing photos and videos of our customers playing! 

Can I get my next box faster?

Yes, you can get your next box shipped by logging in to your Hunt A Killer account, going to the Manage Subscriptions page, and clicking the “Ship My Next Box ASAP” link. Your package will ship by the next business day.

When you expedite a box, you will be charged for the box (plus shipping) if you are on the monthly membership plan.

Your renewal date will be updated to reflect the day of the month that you expedited your episode. For example, if your original renewal date was on July 20th, but you expedited your episode on July 11th, your next renewal date will be August 11th.

Who creates Hunt A Killer's stories?

Our amazing full-time staff of writers and graphic designers work together to create each of our immersive murder mystery stories. It takes months of planning, play-testing, and endless creativity to successfully scaffold and produce one box of a Hunt A Killer.

The Hunt A Killer staff is eclectic, with backgrounds in everything from journalism, teaching, folklore, ethnomusicography, biology, cryptography, theater, and much more.

Do you ship internationally?

Yes! International shipping costs vary depending on the country. Please contact customer service by emailing sam@huntakiller.com to ask about shipping fees to your country.

Can you play a season of Hunt A Killer more than once?

No, Hunt A Killer is a narrative experience and each season has a distinct ending. You could conceivably play again if you wait long enough to forget many of the details but you may instead want to check out our premium experiences between seasons.

How many people can play Hunt A Killer?

Hunt A Killer is fun to play on your own, with a friend (or a date!) or with a group. However, we don't recommend playing in a group larger than 6.

How long does each box take?

One box takes between 90 minutes to 3 hours to complete. 

Can I get the boxes all at once?

We do offer older seasons of Hunt A Killer as box sets here but act fast as they do sell out quickly!

Can I give Hunt A Killer as a gift?

Yes! We offer 6 month and 12 month gift cards.

We also have premium experiences that you can send someone. These premium boxes include all the materials and clues you’ll need to solve the case, no subscription needed.

What is the appropriate age level for Hunt A Killer?

Hunt A Killer is closest to a PG-13 rating due to the slightly graphic nature of some of the clues (like autopsy reports and crime scene photos) and also due to the difficulty of some of the clues (like certain ciphers and puzzles). Beyond this, we leave it up to parental discretion.

If you have more questions about age, we recommend joining our Facebook group (Hunt A Killer - Official) to ask people who have played the game.

Does everyone start on the same season?

Yes! New members always start on episode 1 of our current season.

Am I solving a real murder?

No, however we're passionate about bringing justice to the thousands of murder victims whose cases have gone unsolved. We donate a portion of the proceeds from each Hunt A killer box to the Cold Case Foundation, a non-profit organization that provides resources to law enforcement agencies to help them solve cold cases.

How do I cancel?

You can cancel by logging in to your Hunt A Killer account, going to Manage Subscriptions, and clicking “cancel plan” or by emailing our customer service team at sam@huntakiller.com. You will need to cancel at least 3 business days prior to renewal in order to prevent the next box from shipping. 

NOTE: You can cancel at any time, but if you purchased a 6-month membership or a 12-month membership, we can’t refund you the money for any boxes that you don’t use. You will still be sent all the boxes in order to fulfill your membership and from there, your account will not be renewed. 

Can I pause my membership?

Yes! You can pause your membership by logging in to your Hunt A Killer account, going to Manage Subscriptions, and clicking the “pause plan” link and then choosing if you’d like to pause for 30 days or 90 days. When your pause expires, you will pick right back up where you left off!

What happens when I finish my Hunt A Killer season?

When you reach the end of a 6 episode season, you’ll be automatically moved on to our next murder mystery storyline and billed according to your subscription plan (if applicable).

Do I need the internet to play Hunt A Killer?

Yes, in order to complete a box of Hunt A Killer you will need to access some digital materials through an online portal and for some episodes you will need access to a working email address.

What do I do if I feel stuck or feel like it's too hard to figure out?

Well detective, luckily you have a few options:

1. Take a break from the case and come back to it. Sometimes fresh eyes are all you need to crack a case wide open.

2. Each episode has a dedicated hints page that offers spoiler-free hints for each item in the box as well as solutions if you are really stuck.

3. Each episode has dedicated online forums that are spoiler-free. Our community leaders who monitor all of the Facebook groups will be happy to help you.

How do I know if I've finished an episode?

Each episode has an objective card with instructions on how to complete this phase of the investigation.

I subscribed through Amazon. Can you help me with my account?

Unfortunately, questions and issues with Amazon accounts must be handled through Amazon customer support.

I have additional questions! 

Email our customer support team directly at sam@huntakiller.com and an agent will get back to you as soon as possible.
Our customer service team works from 9 a.m. to 5 p.m. EST Monday-Friday. If you email on a Friday after 5 p.m., an agent will respond to you on Monday.

Think you have what it takes?

Find out if you qualify:
Hunt A Killer: MysteryHunt A Killer: Horror